Refund policy
Last updated: August 7, 2026
Nite Read sells digital PDF eBooks delivered electronically. Because no physical item is shipped, physical returns, return labels, and exchanges do not apply.
Refund eligibility
Please contact us as soon as possible, and within 14 days of purchase, if you experience any of the following:
- A duplicate charge;
- Delivery of the wrong digital file;
- A file that is corrupted, materially defective, or cannot be opened after reasonable troubleshooting;
- Failure to receive the download email after payment has been confirmed;
- An unauthorized purchase.
Before issuing a refund, we may ask for your order number and may first resend the download link, replace the file, or help resolve a compatibility issue.
Change-of-mind requests
Where permitted by applicable law, change-of-mind requests made after a digital file has been downloaded or accessed are normally not eligible for a refund. This does not limit any mandatory consumer rights, including remedies for digital content that is defective, not as described, or not supplied.
EU and EEA consumers
Eligible consumers may have a statutory right to withdraw from an online purchase. For digital content supplied immediately, that right may end after the consumer expressly consents to immediate supply and acknowledges the loss of the withdrawal right once downloading or access begins. Any mandatory rights under applicable law remain unaffected.
Approved refunds
Approved refunds are returned to the original payment method. Processing time depends on the payment provider. If an approved refund has not appeared after 10 business days, please contact us.
Contact
Email albertsag11@outlook.com and include your order number and the email address used at checkout.